Reviews

"Nancy has brought us peace of mind for several years. I would not trust any other team!"

"Nancy Hafford has provided us with excellent service for over 10 years. She is always willing to help and is just a phone call away. Nancy offers personalized service and provides regular evaluations to ensure coverage is appropriate, and is always happy to assist!"

"I recently spent several hours with Nancy reviewing our insurance needs, and I was very impressed. She was thorough, patient, polite, and took the time to explain everything clearly without ever making us feel rushed. It was a very positive experience, and I would gladly recommend her to others."

"I can’t say enough good things about Nancy and Scott! I primarily worked with Scott when getting my quote, and I just spoke with Nancy when I called to end my insurance. They were both incredibly courteous, helpful, friendly, and efficient.

The quote didn’t take 24 hours (the least amount of time option to choose as to how long the quote took)—it took under five minutes! Everything was so easy and seamless. I had literally just been dealing with a frustrating banking issue and thought to myself, “Nothing is ever easy,” and then I called State Farm and, as always with them, it was incredibly easy. 😂 #thatwaseasy

This was my first time getting insurance, and they made the whole experience so simple. In a world full of choas and disorder, these experiences are what makes or breaks a day sometimes! I highly recommend them! If I ever need insurance again, they will absolutely hands down, be the first place I go. Much love and gratitude. 🙏🤍"

"I have worked with Nancy for 3 years and she is tremendously helpful and I trust her recommendations for our insurance policies. Super lovely person to talk through ideas and questions with."

"I have had Nancy for nearly 20years. Every time I needed her she and her team have always delivered excellent service.
Thank you Nancy and your team"

"Nancy was great and very helpful great service hands down recommend Nancy Hafford-State Farm needing insurance and awesome service"

"Nancy and her team are fantastic. Erin was so easy to work with updating our homeowners policy and our new auto policies. Asked lots of great questions and very responsive. E"

"Scott was exstreamlly helpful, provided all necessary records & information for Carol to resolve a DMV problem. The State Farm agent in SC was unable to do it."

"I recently had to reach out to State Farm in Wells, Maine to ensure a vacation home that we just acquired. All my dealings were with Scott Baker. I just can’t say enough about how well he treated us. He was such a pleasure to deal with. He took his time and explained everything to me in details so I had no questions at the end of our conversation. He has also reached out to me several times to follow up with me to make sure that I was satisfied with our insurance you l Rarely get this type of customer service anymore If you need insurance in Wells, Maine, you should reach out to Nancy Hafford, State Farm insurance agency. They are by far leaders in the Insurance industry."

"I have been living in Wells for 6 years full time, but have had a hard time letting go of my Massachusetts insurance agent, doctors dentist etc Finally coming to terms that the time has come I began researching insurance agents and Nancy at State Farm had very positive reviews and I must say well deserved! After speaking with her for quite some time, I felt like I not only knew her for years but I could trust her judgment when reviewing my policies and best of all she saved me $$$ with better coverage! After signing on her assistant Scott has followed up with me to be sure everything has transitioned smoothly and to answer any questions I may have which only added to the personal touch I think we all appreciate and don’t get enough these days. Thank you Nancy and Scott and I look forward to being one of your clients for the years ahead!"

"We’ve had a great experience working with our local State Farm agent. Nancy and her team are always friendly, responsive, and quick to help whenever we have questions or need assistance with our company coverage.

We really appreciate how proactive Nancy is in keeping us informed about updates to our policy and coverage. It’s clear that they genuinely look out for their clients and makes the entire process easy and stress free.

Highly recommend working with them if you’re looking for someone reliable, knowledgeable, and great to deal with!"

"I’ve been with State Farm for many years- Nancy and Scott are wonderful!"

"I worked with Scott and he is a very good agent. Very nice and polite. - Linda Toutant"

"Very courteous, helpful and professional.
Excellent and very reasonable pricing."

"Extremely helpful and patient. I was able to transfer my homeowners, auto and boat policies to State Farm with Nancy's careful advice and I have saved at least 75% on my annual insurance bill."

"What an amazing experience working with Nancy and Scott for our auto and homeowners insurance policies! I was so impressed with their prompt responses, patience, and professional knowledge. I am incredibly appreciative to have found Nancy’s services right here in the neighborhood to ensure our safety and protection.
Highly recommended!"

"State Farm is the premium insurer, and Nancy Hafford is the premium agent. Nancy and her staff are on the ball and on top of everything. They are excellent communicators and give personal attention. Whether she's in the office, or out, Nancy is always friendly and competent. She, and her staff, take a true interest in each customer and they make themselves readily available to help is whatever way they can. Your best insurance experience it right here, look no further!"

"Scott was a tremendous help and very proactive making sure our move to Maine was as easy as possible. From all of my moves, he’s been the quickest to take action and get things set up for me!"

"I have had Nancy as my agent for car and home for 7 years. I'm so happy with the service I always receive from Nancy and her team. She reaches out frequently to tell me about new programs and just to check if I need anything. As a senior and partially handicapped I truly appreciate it. I strongly recommend her agency to all"

"Nancy is absolutely amazing! She created a policy for us that is beyond compare. I am so very lucky to have Nancy as my agent - she truly went above and far beyond to help us. She is very kind, and I would highly suggest seeking her out if you would love to have a fantastic agent!"

"We recently had to file a claim and Nancy Hafford was amazing throughout the entire process. She helped us every step of the way and made sure everything stayed smooth and organized. Nancy checked in often so we always knew what to expect, which really gave us peace of mind. We truly appreciate having a local agent who genuinely cares. So glad we made the switch to State Farm a few years ago."

"I have been with Nancy for as long as I can remember and it always been professional. She has answered every question that I needed.
Friendly and truly cares about me and my daughter.
She is more than an agent she is truly a friend"

"Since we moved to Maine we had to register our cars . Nancy and her team went above and beyond to help us out and make sure we had all the paperwork we need it and information about our car insurance and guidance on what coverage we need it. Definitely recommend Nancy and her professionalism is very much appreciated"

"My husband and I recently switched over our auto and home insurance to State Farm and worked with Nancy Hafford in Wells, Maine - what a great experience! I already had a life insurance policy with a different agent with State Farm, and Nancy made the process of adding new coverage and transferring the existing policy incredibly smooth. She was prompt, thorough, and answered all our questions with patience and clarity. Nancy is super personable and easy to work with, and she saved us a lot on premiums too! We really appreciated her follow-through and attention to detail. Highly recommend working with her if you're looking for a knowledgeable and supportive agent. Thanks Nancy!! Looking forward to a long partnership together!"